Skip to content
PMM Hub Template
  • Pages
    • Welcome!
    • Team
      • icon picker
        Internal Communication
    • Insights
      • Research Agenda
      • Personas & Audiences
    • Product Launches
      • Launch Tiers
      • Launch Brief Template
      • Launch Best Practices
    • Messaging
      • Dictionary & Glossary of Nouns
    • Channels
      • Website & Blog
      • Community
      • Help & Education
      • Email
      • Social Media
      • Paid Media
      • Review Sites
      • Press
      • Events
    • Challenges & Challengers
      • Battle Cards
    • Metrics / Dashboards
      • Sales & User Acquisition
      • Voice of the Customer
      • Paid Media Performance
      • Owned Channel Performance
    • Work
      • PMM Backlog
    • Lists & Data
      • Status
      • Teams
      • Workflow Types
      • Research Types

Internal Communication

Use this space to document the secret sauce for how you communicate effectively to stay in-sync. If you use Slack, updating the ‘Channel’ column in the table below will help any of your teammates quickly join that channel with the click of a button.

🎯 Ready to crush internal comms?

Slack

General Slack Tips

Use your status and disable notifications if needed during make-work time blocks
Most channels have a canonical doc pinned at the top

Add Slack Channel
Slack Channels
Channel
Join it!
Description
#company-all
Join Channel!
Company wide announcement channel
Announce launches here!
#gtm-ops
Join Channel!
Shared PM + PMM Channel got Go To Market planning
Helpful for confirming ownership, timing, research share-outs, etc.
#pmm
Join Channel!
PMM Team Channel!
Most of the company is in here b/c they like to follow along 🥳
#sales-and-success
Join Channel!
Sales & Success team channel
#social-media
Join Channel!
Used both for coordinating social media strategy & sharing interesting intel from social media
#press
Join Channel!
Our team in the press!
Tip: Try sharing 2-3 bullet points you found valuable instead of just pasting a link
#email-campaigns
Join Channel!
Channel where we coordinate email campaigns (copy reviews, timeline discussions, etc.)
There are no rows in this table

Email

Email Tips

Use your subject lines wisely; some common ones for our team:
[What We Launched Last Week] ← Use this heading for the weekly launch recap, followed by the date of email send
[Response Requested by DATE] ← Use this call-out before your email subject if you need someone to get back to you
[Action Requested by DATE] ← Use this call-out before your email subject if someone has to do something important; be sure to note the action item above the fold/scroll

💡 Tip: If your team uses email a lot, you may want to make a table similar to the Slack Table above, but for common aliases, etc.

Want to print your doc?
This is not the way.
Try clicking the ··· in the right corner or using a keyboard shortcut (
CtrlP
) instead.